On the following screen, you will be asked if you want to transfer the data after the mapping. Try to make the most of the existing fields, and also check the scope of these fields in your set-up are used by the target project. It is very important to respect best practices. You’ll need to map the information stored in the source tool and the Jira fields. Once the selection is made, you can start mapping the fields. Once the configuration is done, the tool will ask you to select the target project. ![]() Take note: If Mantis uses MySQL but Jira doesn’t, the connector library will obviously be missing in Jira. Remember to add it and restart the instance to ensure that it is accounted for. Make sure you read the entire process before you start! Import from MantisĪn import from Mantis is done by accessing the tool’s database, so logically you’ll need to be able to connect to it. In case the import is from a file, modifying the source file may be necessary to allow for the import’s execution. I t is highly recommended that this type of import is done in a test environment. If the source environment is not identical, you will need to map the field values – especially for workflows, resolutions and priorities. Importing bulk issues into the tool can lead to significant consequences, so before the import it is best to ensure all actions and behaviors are configured properly in Jira.įinally, you’ll need to know the table in which the fields will correspond for the import. ![]() On the target Jira instances where the imports will go, you need to ensure you are an administrator. ![]() Where to start when importing issues into Jiraįirst, You must have the necessary permissions needed to retrieve the issues. You will also need to have information regarding how the source tool will connect, such as port numbers, database names, etc. Jira can execute an import by connecting directly to tools like Mantis, Redmine, Bugzilla, etc., from Jira’s interface, thanks to dedicated connectors and also execute imports via CSV, Excel, JSON. Take note that this process is different than the one provided by the Administration Tool for project imports. In case you are switching to Jira Software from another tool, or simply need to import data from one Jira instance to another, Jira’s native functionalities allows you import issues.
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